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Piano Rental Terms and Conditions (Acoustic and digital pianos)

Note: Please note point 8 about rental payments counting towards the price.


The renter acknowledges that the renter has examined and is aware of the condition of the instrument and that it is in good condition except for any defects noted on this rental contract. It is the responsibility of the renter to return the instrument to Music Talents Ltd in the same condition as it exists at the time of delivery, except wear and tear. The renter is responsible for piano tuning (acoustic pianos only) at least twice a year after the instrument has been delivered to the renter. Instruments may only be tuned or serviced by Music Talents Ltd, and may not be tuned or serviced by any other company or individual (except with the consent of Music Talents Ltd) and with the exception of tuning in the case of violins and guitars.


The renter must clear and prepare the delivery location and means of access to receive delivery of the instrument. Delivery involving extraordinary access or conditions (for example, over railways, stairways, lofts, marble or hardwood floors, etc.) shall be made at the renter’s sole risk and expense. Furniture and other items removed by Music Talents Ltd shall be moved at the renter’s risk. Music Talents Ltd shall have no liability for any delays in delivery. Notwithstanding anything to the contrary contained herein, Music Talents Ltd reserves the right to cancel this rental Contract if Music Talents Ltd determines that the intended location of the instrument in the residence or the means of access to the delivery location is unacceptable to Music Talents Ltd, as it sole discretion. If Music Talents Ltd has not been informed of any stairs or steps, then Music Talents Ltd have the right to charge an additional amount to cover this.

3. USE OF INSTRUMENT (Acoustic pianos only)
The renter agrees that acoustic pianos will be used only at the residence set forth on the front of this rental contract, and only for the purpose for which it was intended. The renter may not sublease or improperly use the piano. The renter may not move the piano from its original location. If the renter moves home and desires the piano to be moved, only Music Talents Ltd shall move the instrument, which shall be at the expense of the renter.

The renter acknowledges that from the time the instrument is delivered until it is returned, the renter is responsible for the instrument. The renter agrees to exercise due and proper care in reuse and maintenance of the instrument. If the instrument is lost, stolen, vandalized, destroyed or damaged prior to being returned to Music Talents Ltd, regardless of fault, the renter is responsible for all damages, including, but not limited to, the costs to replace or repair the instrument. The renter agrees to notify Music Talents Ltd immediately if the instrument does not function properly. No refund or allowances will be made by Music Talents Ltd unless Music Talents Ltd receives such notification and has had an opportunity to inspect the instrument.

The renter agrees to notify Music Talents Ltd immediately if the instrument becomes inoperable for any reason. It is Music Talents Ltd discretion to make the instrument operable within a reasonable time, or provide the renter with a similar instrument if available, or adjust the instrument rental rate. The provisions of this paragraph do not relieve the renter from the obligations imposed by the other paragraphs, including, but not limited to, paragraphs 3, 5 and 6. In all events, Music Talents Ltd shall not be responsible for any loss or damage including, but not limited to, consequential damage resulting from failure or defect of the instrument.

One month’s notice of termination must be provided in writing (letter or email) to Music Talents Ltd. If the contract is terminated before the minimum rental term has expired, the renter is liable for payment of the remaining rental term. Upon termination of this rental contract for any reason whatsoever, the renter agrees to cooperate in the return of the instrument during Music Talents Ltd normal delivery and pickup days, within the hours of 08:00 to 17:00 Monday to Friday without specified times. The renter acknowledges that if inaccurate access information is given it could delay collection and may incur additional charges. Please note: if the piano is collected from the same place it was delivered then the collection charge will be the same as the delivery charge providing it can be collected in its original packaging (digital pianos only). If the piano is not put back in its original packaging then we will have to organise a special collection. This collection will be chargeable at the trade rate. Alternatively, a digital piano can be brought back in person.

The renter is responsible for rental charges and all sales and use taxes thereon from the time the instrument is delivered until it is returned to Music Talents Ltd. Instruments rented for part of a billing month shall be charged for at daily rates. If any rental charges are not paid within ten (10) days of the date due, Music Talents Ltd is authorized to charge late rental and a late charge to the renter’s credit card. The renter authorizes Music Talents Ltd to charge any other debt incurred by renter to renter’s credit card in accordance with clause 11.
If 2 months or more rental payments are owed then the renter forfeits their deposit.


This rental contract is not a sales contract and does not give the renter any right to purchase the instrument. However, should the renter wish to purchase instrument this may be arranged at any time. If an acoustic or digital piano is purchased any time within the first 6 months then the renter can deduct 100% of their rental payments from the price noted at the time of commencement of the rental. After a period of 12 months the discount for acoustic pianos and digital grand pianos is 12 months and the discount for digital pianos is 6 months, and shall remain so for the duration of the rental thereafter.

The minimum term for digital pianos is 6 months. The minimum term for acoustic pianos and digital grand pianos is 12 months.

The instrument is and shall remain the property of Music Talents Ltd. until such a time as the instrument is purchased in full as per the terms of this contract. The renter shall not remove any identification tags which are attached to the inside of the instrument. The renter has only the right to use the instrument so long as this rental contract has not terminated and the renter is not in default hereunder.

Once the minimum rental term has been served and the hirer decides to return the instrument to Music Talents Ltd. rather than completing the purchase, there is a collection fee payable in order for us to retrieve the piano from you. The return charge is the same as the delivery charge providing the piano is located at the same address, and on the same floor level it was delivered.

It is the renter’s responsibility to contact us and let us know if they wish to purchase or return the piano. If we do not receive any notification of return or purchase in writing then it will be deemed that the renter wishes to continue rental of the piano.

Please note: Only the first 6 months (12 months for acoustic and digital grand pianos) rental payments count towards the cost of the piano. Payments in excess of this are not counted towards the cost of the piano and are treated as rental only and not refundable.


The renter shall not sublease, rent, assign, or grant a security interest in, or otherwise transfer the instrument to another party.

The renter agrees to allow Music Talents Ltd to inspect the instrument at any reasonable time.

If the renter fails to make a monthly payment in full within fourteen (14) days after it is due, the renter shall pay a late charge of £50. If the renter fails to make two or more rental payments then there will be an additional admin fee payable of £50 for every month outstanding.

If the renter is in default of any of the terms and conditions of this rental contract, Music Talents Ltd, in order to enforce its ownership rights in the instrument and to protect its interest in this rental Contract, may take possession of the instrument without judicial process and to do so, Music Talents Ltd or its representatives, may enter the renter’s property and the renter hereby waives any right or action against Music Talents Ltd for such entry and retaking. In addition, the renter acknowledges that the failure to return, or the conversion or concealment of the instrument is prohibited and such action may constitute a crime. In such event Music Talents Ltd, in addition to any other action it is entitled to take, may notify all authorities and take such other action, including, but not limited to, the filing of criminal complaints. In the event of default by the renter, the renter agrees to pay Music Talents Ltd legal fees, collection fees, court costs and any other costs and expenses incurred by Music Talents Ltd in collecting any amounts due under this rental contract including, but not limited to, all costs associated with the retaking of the instrument or otherwise enforcing the terms of this rental contract.


Upon the completion of the minimum term of your rental agreement and/or subsequent purchase or return of the instrument, it is the customer’s sole responsibility and obligation to cancel their Standing Order. Music Talents Ltd. is in no way liable for any costs incurred should the customer forget to terminate their standing order, and no refunds will be issued for amounts in excess of the balance amount settled at the end of your rental agreement or any overpaid rental due to the customer not cancelling the standing order with their bank. An additional £45 fee is charged if any administration work is undergone regarding overpayments and refunds.

The renter warrants the truth and accuracy of all information contained herein and in all applications given to Music Talents Ltd by the renter. This rental contract shall be governed by, and construed and interpreted in accordance with the laws of the United Kingdom. This rental contract contains the entire agreement of the parties hereto with respect to the rental of the instrument, and no prior or contemporaneous representations, inducements, promises, or agreements, oral or otherwise, between the parties not embodied herein shall be or any force or effect. This rental contract shall be binding upon and shall inure to the benefit of the parties hereto and their respective heirs, executors, personal representatives, successors and assigns. No amendment to this rental contract shall be binding any of the parties hereto unless such amendment is in writing and such amendment is executed by the parties hereto. Time is of the essence of this rental contract, and every provision herein. If the renter is composed of more than one person, the choices, designations, and other decisions of one shall bind all of the others, and all persons composing the renter shall be jointly and severally liable for all obligations of the renter herein.

Customer Signature:_____________________________________________