Finally, after comparing the market, there was help to secure a good deal with UK Pianos. There was no pressure at all to buy from UKP – it simply happened to be the best option.
The icing on the cake was when, having put in an order, a sale was announced. I then realized I could have had a more expensive model at the sale price for not a great deal more than the lesser model I had ordered. A telephone call later, with no hassle at all, the friendly person in the call centre had switched my order to a more advantageous deal. What more can a buyer ask for?
Review by Rodney Cox, Newton Abbot, Devon
20) “It is reasonable in price”
Uk Piano’s is a great store with a wide range of piano’s, catering for all levels and abilities. It is reasonable in price. My piano came in a variety of colours which fitted in as part of my furniture, beautifully. Staff were very helpful, especially Graham.
I am really happy with my recent purchase.
Review by Shahida Akbar
21) “First class service”
First class service and prompt delivery.
Review by David Hall, Bridgewater, Somerset
22) “It feels and sounds like the real thing.”
Bought the Classenti CDP2 in black satin.
Am really pleased with the piano and rings true with what Graham says from his review.
It feels and sounds like the real thing.
I am trying hard to find more time practice as its such a huge step from my
previous Yamaha keyboards which I have now discarded.
Once again, thank you Graham.
Review by C Choong, London SW8
23) “It plays beautifully, my daughters love it”
I received my piano in good time and as scheduled. I settled for Classenti cdp2 based on your prompt and sincere advice for a piano for my daughter.
The piano makes a beautiful addition to my living room, it plays beautifully, my daughters love it.
Thank you very much for your help and best regards
Review by Lola Omisore, Milton Keynes
24) “Our family will get hours and hours of enjoyment out of this purchase, worth every penny!”
Thank you for the great service you provide. I absolutely love my new Classenti cdp2, my only regret is that i didn’t get one sooner and I’ve lost valuable practise time! The tone it produces is warm and it sounds and feels so much like an upright piano it’s amazing! Also no tuning required and much more portable. I chose this piano as it will serve my family well up to grade 8 and beyond, and it has the cover over the keys for when it is not in use (I wanted that as I have young children so to avoid spillages). It is very affordable too, compared to upright pianos. In a nut shell, I love it. It’s definitely a welcome addition to our family. The service you provide, Graham is brilliant. Starting with your website which is full of positive and honest reviews, and then your free book about digital pianos which I downloaded, is so informative and really helped me decide which piano to go for. You did a fantastic deal for me which I thank you for, and I can honestly say that our family will get hours and hours of enjoyment out of this purchase, worth every penny not a doubt! If you are considering this piano or wether to buy from ukpianos, then go for it -you won’t regret it.
Review by Julie Lawrence, Pinner
25) “Girls now play every night”
I can’t thank you enough for all your help in choosing the right digital piano for us. You comprehensive piano review was exceptionally clear and easy to use and your personal advice invaluable.
We ordered the Classenti CDP2 piano in polished ebony from UK Pianos on Thursday and it arrived on Friday – faultless service throughout and my girls now play every night. Who knows, I may even take lessons –
I’ve only been promising that for the last 30 years or so!!
Thank you once again Graham; I will be recommending you to anyone who wants to buy a piano.
Review by Nick Maslin, Middleton-on-Sea
26) “The sound quality is outstanding”
Thanks very much for your advices on the day we visited your shop. I was ever so nervous on the day since I haven’t touched a piano for a very long time. And your patience was dearly appreciated.
Apologies for this belated reply as I have not had a chance to sit down properly in the last few days!
The Classenti CDP2 stands true to its promises in many aspects and I am very pleased after having played it for a few times since its arrival.
The key touch is a very realistic imitation to that of a real piano (other than being a little slippery on the black keys but I suppose that is to be expected for almost any digital pianos) and the sound quality is outstanding for a digital piano.
I’m sure I will enjoy spending a lot of time with it in the future and am so glad that I will be able to pick up piano playing again after almost 20 years!
Review by Ying Qiao, London
27) “We recommend UK Pianos for breadth of knowledge and quality of their service”
We recently received a Classenti CDP2 on a rent-to-buy arrangement from UK Pianos.
Graham’s guide to buying a digital piano was very helpful as we thought about what
we wanted from a new instrument.
Email questions were answered promptly and honestly giving the impression that
helping us find the right piano was more important than securing a sale.
Once we were able to identify the piano we wanted, UK Pianos were happy to hold it
until the right time (it was a present) and then delivered it on schedule.
We were also pleased with the different finance options available which are enabling
us to spread the cost. So far we have been very pleased with the Classenti CDP2, which
is being enjoyed by two relatively new learners and one more advanced (to Grade 4) pianist.
We happily recommend UK Pianos for the breadth of their knowledge and the quality of their
service, especially to those looking to buy a digital piano and are not sure where to start.
Review by Ashley Lovett, Grays, Essex
28) “I highly recommend UK Pianos as a retailer and Classenti as a digital piano brand”
Excellent helpful, friendly and fast after sales service!
I bought a Classenti CDP2 from UK Pianos. I am extremely pleased with my purchase. The weighted touch is excellent.
I personally prefer the piano sound to that of yamaha electric pianos, and it comes with a long warranty period.
I just used the warranty after 2.5 years to replace a slightly wobbly power connection, and the service with UK Pianos
has been excellent – fast, friendly and responsive to all my questions.
Would highly recommend UK Pianos as a retailer and Classenti as a digital piano brand whole heartedly!
Review by Yasmine
29) “We selected a Classenti CDP2 because it has a lovely tone”
Returning to music in later years it a bit daunting – all those talented young people doing far better than we ever did. A key step in this return is the selection of a digital piano which is right for us, that is not too daunting in its approach, has a good tone and features and it capable of coping with our long term aims.
I am fortunate in that I live fairly near UKPianos in North London so I was able to take my wife with me to select a suitable instrument. We entered as ‘just browsing’ and came out unexpectedly the owners of the perfect instrument for our home. Jack was good and attentive and we were surprised and delighted to see young people coming into the store after school who were clearly welcomed and not treated as nuisances.
We selected a Classenti CDP2 because it has a lovely tone and, unlike so many other digital pianos, all its digital switching was hidden away so that it looked just like a non-digital instrument. Not for us the Spinal Tap “turn it up to eleven” mix of controls.
What made purchasing from UKPianos a truly first rate customer experience was the depth of knowledge and messaging from Graham Howard. This was not a faceless multinational depot moving product from its warehouse into people’s homes. It was a UK business with ambition to provide first rate customer service to its music loving customers, good prices and thoughtful attention. It wanted to build customer relationships so that customers come back again and again.
I hope to return to UKPianos when I play better to get my next instrument. Probably in two years time.
Review by Alistair Bruce Kelman, Hendon, London