Review by Louise Langhorn, Carnforth, Lancashire
“I was really pleased with the service”
I was really pleased with the service provided by Graham and UK Pianos. The team were friendly and helpful from the moment I arrived in the showroom, and helped to select an appropriate choice of piano, ydp162, from a few potential models that I was considering. Delivery was made swiftly and on the planned date and I’m now up and running with my new Yamaha. I’d definitely recommend them to anyone considering a piano purchase.
Review by Rob Vine, Isle of Dogs, Canary Wharf, London
“Purchase, delivery and installation was carried out within 3 hours!”
I am so pleased with the service received at UK pianos. Graham was so responsive and a real pleasure to do business with.
Purchase, delivery and installation was carried out within 3 hours!
A huge thank you to Nigel for assembling our piano, what a lovely kind spirited man he is.
Our Yamaha YDP162 in polished ebony looks and sounds fantastic.
Most of all – with the team at UK pianos being able to meet the tight turnaround, I was able to completely surprise my daughter with this unexpected gift.
Review by Dionne Dsane, Grange Park, Enfield
“Honourable honest musicians selling world class pianos”
Slightly damaged New Digital Piano but service was 100% and problem fixed within a day
We purchased a YDP-162 for my very young daughters and myself . On arrival it was set up and the delivery man Nigel kindly helped me do this. Minutes after he left I noticed a fleck of blue paint across the black keys. This was a new piano opened in front of me direct from Yamaha. I ran out and asked Nigel to return as i didn’t want to accept it. The fault was very minor but this was a significant purchase for our family and we wanted it to be perfect. We spoke to the shop. They decided to leave the piano with us and return the next day with a new keyboard to be inserted from another new piano in storage locally. I used to live in Enfield and i am now only 25 minutes away so I know the shop and its excellent reputation. I trusted them and wasnt concerned about what had happened. The fault was with Yamaha who are also an excellent business to deal with regardless. I know for some people purchasing online this would be the moment of panic when the driver leaves you with the goods and drives off with a promise of bringing another piano back. The next day at 7.30am the new piano was delivered and a new piano seat as we wanted to upgrade to a deeper one.
Excellent service and customers should be confident to do such a high priced purchase online. This business has only survived for as long as it has because they are honourable honest musicians selling world class pianos. I wish they had more piano books in the shop though! long gone are the days when you could browse for hours through music books.
Review by Theresa Bladon, Ware, Hertfordshire
“All assembled and working”
Good morning Graham,
Just to let you know the piano arrived safely yesterday, all assembled and working!
Looking forward to many hours of piano playing.
Thanks for all your help and advice, will keep you updated if I need any more.
Review by Norman Southcott, Totnes, Devon
Received my Yamaha YDP 162B today – just one day after placing my order!
This is exceptional service!
The instrument itself has far exceeded all of my expectations too, especially
the stunning realistic sound quality of an acoustic piano emanating from a digital piano.
UK pianos, I Take my hat off to you!
Review by Geoff Crawford, Mold, Flintshire
“Nobody sells Broadway in Australia, so I bought YDP162”
Thank you for touching base.
My 1st choice was the Broadway B1 however no one sells them in Western Australia so I have decided to buy Yamaha YDP162.
I have found a piano store in Perth, Western Australia that sells the Yamaha piano however it is more money than I can
spend right now so I am going to buy it in a few months after I have saved up some money.
I debated about going with a less expensive model and decided against it and am willing to wait till I have enough money saved.
Graham, your digital piano buyer’s guide and supporting information was a tremendous help in my selection process.
I thank you for all your time and assistance. I would have bought my piano from you if you shipped to Western Australia!
Review by Shannon Maley, Western Australia
“The piano is great, the music stand is pathetic”
Received the piano in perfect condition and remarkably quickly.The French delivery driver would not help me carry it up the stairs but that wasn’t the fault of UK PIANOS.
The piano is great, the music stand is pathetic in that anything of any size, including the book you supplied, just falls off !
Review by Mike Stanway, Saint-Yrieix-la-Perche, France
“My wife has been enjoying playing it”
We had placed an order with UKPianos for a Yamaha YDP162 and it arrived yesterday.
My wife has been enjoying playing it.
“I am more than pleased”
Hi , just took delivery of my daughters yamaha ypd 162 package and set it all up.
I am more than pleased with the product.
I am even more pleased with the price and excellent customer service and delivery from you.
Thanks, a very satisfied customer.
Review by Brian Hall, Leeds, Yorkshire
“I am more than happy with what I have seen so far”
I received my Yamaha YDP162 last Wednesday from UK pianos.
I am more than happy with what I have seen so far.
Review by Allan Taaffe, Lochgelly, Fife, Scotland
“Your delivery and service were first rate”
Just to say thanks for your help in with by sending your publication 7 things etc.
Following my daughter buying a Yamaha YDP-142 earlier this month my wife decided
to purchase a Yamaha YDP-162 from you which we recieved on Thursday 22nd January,
Your delivery and service were first rate, we had the piano up and playing within
24 hours of placing the order with you.
Thanks once again for the excellent service from all at UK Pianos.
Review by Frank Waterworth
“It all went without a hitch”
Thanks for your service (and competitive price!), and these days that’s all too rare!
Review by John Broadbridge (and lucy – the pianist), Romsey, Hampshire
“Your website and your service have been very impressive so far”
Thanks for your help. Your website and your service have been very impressive so far.
My sons have been badgering me all evening to find out if and when I was going to order the digital piano for them.
I have placed an order for a yamaha ydp 162 this evening which has been confirmed
Review by Lisa Ryan
“My wife loves it!”
The piano was a gift for my wife who hasn’t played for years and she loves it! Our two young boys think it’s great too.
Your staff were all excellent!
Thanks for the great service!
Review by Regards, Mark Alesbury, Basingstoke, Hampshire
“The sound is a lot better than I was expecting”
Everything is fine thank you. It was really easy to set up and the sound is a lot better than I was expecting.
Thank you for the wonderful service.
All the best
Review by Tom Waltham, Dewsbury, West Yorkshire
“I don’t see any reason to go anywhere else”
So helpful to have such good advice when you are thinking of buying a piano.
It can be very confusing but the advice and quick response to questions
I asked were wonderful.
Chose the piano and delivery was efficient.
I don’t see any reason to go anywhere else if you are looking for
trustworthy help and advice and quick and efficient service. Thank you.
Review by Lynne Arcos, Cardiff
“Really happy with my purchase of a Yamaha YDP162”
Thank you for email! Really happy with my purchase of a Yamaha YDP162! We are now resident in France and it has pride of place!
Review by Tina Yarrow, Bromsgrove, Worcestershire
“It was within my budget”
I bought a Yamaha YDP162 piano, the main reasons being because I liked the sound and the feel of the keys and it was within my budget. Now I am really enjoying playing it at home.
Review by Jenny Faulkner, Winchmore Hill, London N21
“Really pleased with it”
Ordered a piano, Yamaha ydp-162b last week, arrived next day, really pleased with it.
Now the hard part, learning to play it.
Many thanks for your great service.